eHub Overview for Security Professionals (2024)

What is eHub Mobile?

eHub Mobile is a smartphone app available for Apple and Android devices available to all Allied Universal Security Professionals. eHub Mobile gives you access to important information from your mobile device.

eHub Overview for Security Professionals (1)

How Do I Get eHub?

If you do not have a smartphone,eHub can be accessed via desktop computer athttps://ehub.aus.com.

What Can I use eHub Mobile for?

eHub Overview for Security Professionals (2)

Having Trouble? Try this First.

  • Can’t view your paystub – Paystubs are not available on eHub until Wednesday prior to payday

  • Can’t logon – you must type in ehub.aus.com for the eHub website address

  • Don’t have a smart phone – access eHub web from your computer.

    • In your web browser, go tohttps://eHub.aus.com/.

    • Under the “Register” section enter your employee number and click Register

    • Enter the information requested to validate your personal identification and register

    • Set your password, see details around password requirements from the first page

  • To enable/disable push notifications for the dispatch tool regarding additional shifts, please complete the following instructions corresponding to your phone:

    • iPhone: Settings > Notifications > eHub > Allow Notifications toggle

    • Android: Apps > Settings > Notifications > eHub notification toggle

Dispatch Tool (Open Position Claim) Videos

Dispatch Tool in eHub Mobile

Recommended Audience: Managers and Security Professionals

Dispatch Tool in WinTeam

Recommended Audience: Managers and Security Professionals

Introduction to Dispatch Tool (Open Position Claim)

Recommended Audience: Managers and Security Professionals

eHub Videos

eHub Mobile 101

Recommended Audience: Managers and Security Professionals

eHub Mobile for Security Professionals

Recommended Audience: Managers and Security Professionals

eHub Overview for Security Professionals (2024)

FAQs

Why can't I log into my eHub account? ›

As a security measure, if a User ID and/or Password are entered incorrectly five times in a row, you will be locked out of the eHub account. To reset, either have your WinTeam administrator change the password or use the Forgot Password link.

How to use eHub for Allied Universal? ›

Enter your Employee Number as the “User ID” and eHub.aus.com as the “eHub Website”. Enter the information requested to validate your personal identification. Create a 4 digit PIN that enables you to login quickly when reopening the app.

How to pick up shifts on eHub? ›

Claiming Shifts

Employees can view and claim shifts from both eHub and eHub mobile. When a shift is claimed, the Supervisor is notified via push notification and/or text message. To claim a shift, an employee must have security access for the Job Board with the Can Claim Shift security feature enabled.

How do I get my W-2 from eHub? ›

A unique User ID and Password is needed to access your online W-2. You may also access your W-2 by downloading the eHub app on your mobile device. You must be enrolled to successfully log in and retrieve a paystub online. To update your mailing address, complete the ADDRESS CHANGE FORM via the CSGTEAM app.

What are the password requirements for eHub? ›

Password Requirements

Your password must be 8-64 characters long (unless a higher minimum value is entered in SYS:eHub Setup) and contain 3 of the 4 criteria: uppercase letters. lowercase letters. numbers.

How does eHub work? ›

eHub seamlessly connects the field to the back office, so you always have access to the latest information. Manage budgets, schedules and time and attendance; create and complete work tickets; and send messages and requests.

How do I check hours worked on eHub? ›

On the My eHub landing page timekeeping displays in the Timekeeping widget. The widget displays the latest three timekeeping records.

How do I find my employee ID for Allied Universal? ›

Please enter your USSA employee ID and your last name, then click the "Find My New ID" button below. This will present your Allied Universal employee ID.

How do you answer shift availability? ›

It also shows your flexibility in terms of working hours. Example 6: Shift hours"My schedule is flexible. I can work any shift you need me to."This answer is excellent and straightforward if you apply for a shift job, and you are available at any time.

What is team time on eHub? ›

The TeamTime widget in eHub allows supervisors access to view their employees punch status, review call details, as well as view if there are call exceptions and the type of exception. The displayed information is for supervisor's jobs and employees, (including borrowed employees) over the past 24 hours.

How do I request time off on eHub? ›

Request Time Off Form

The Time Off Request form lets employees submit time off requests. A list of the employee's hourly benefits displays at the top of the form. The Reason for Time Off drop-down lets the employee select a reason for the request.

What payroll provider does Allied Universal use? ›

Allied Universal often uses the ADP (Automatic Data Processing) platform for payroll services. To access your pay stubs through the ADP Employee Self Service Portal: Go to the ADP Portal: Visit the ADP Employee Self Service Portal by typing “https://my.adp.com” into your web browser's address bar.

How do you register for eHub? ›

Key Functionality

Enter your User ID and click Register. Enter your date of birth in mm/dd/yyyy format and Social Security Number for Identity Verification. Click Continue. Enter a New Password that meets the requirements and verify it by typing it in a second time.

How do I download my pay stub from eHub? ›

Paychecks can be searched by typing the month or year in the search field. Select the appropriate selection from the drop-down list. To view or print a paycheck click the download button next to the paychecks net pay to open the PDF of the paycheck. You may need to click the details link to see the download icon.

How does eHub app work? ›

eHub seamlessly connects the field to the back office, so you always have access to the latest information. Manage budgets, schedules and time and attendance; create and complete work tickets; and send messages and requests.

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